REMOTE Maintenance

ONSITE Maintenance

Outsourced IT

Network Assessments

System Upgrades

Hardware/Software Sales

 

Services - REMOTE Monthly Maintenance

Integrity PRO is Integrity Networking Systems' remote Managed Services platform where we use technology to proactively manage your technology. Intelligent, light-weight software agents are installed on all of your servers and workstations which allow us to:

  • Remotely collect system status information
  • Protect critical data and system resources
  • Make system repairs
  • Proactively monitor your network for anomalies

...All from our office via the internet.

By maximizing the benefits of technology, daily/weekly/monthly IT tasks are automated and scheduled to ensure all tasks are completed and reported consistently, without fail. These tasks can be performed during non-business hours so you no longer have a technician interrupting you and your team. As the tasks run, valuable data is gathered and we are alerted about negative trends or patterns. This allows you to make system enhancements before your system crashes – saving you even more time.

Integrity PRO is NOT just a remote service. In the event that your issue can not be resolved remotely an Integrity Networking Systems technician will be dispatched to your site to remedy the issue. The underlying mantra of Integrity PRO is "We will do whatever it takes to maintain your operating environment."

We keep you informed by providing regular executive reports covering the overall health of your computer network and the results of our services. All communications and issues associated with your users and systems are electronically tracked, reported and retained for analytical, historical and audit purposes.

With Integrity PRO, you get all of the following IT services for ONE FLAT monthly rate:

Server Maintenance   Workstation Maintenance
  • Scheduled Server Maintenance
  • Constant check of Server Heartbeat
  • Service Monitoring and Notification
  • Event Log Monitoring
  • Backup Monitoring & Management
  • Virus & Spyware Management
  • Security Patch Management
  • Re-boots of servers as needed
  • Firmware Management
  • Monthly Management
  • Reports
 
  • Service Desk for End-user support
  • Application Deployment
  • Remote Management & Remediation
  • System Log Monitoring
  • End User Remote Control
  • Desktop Policy Enforcement
  • 3rd Party Application Support
  • Virus, Spyware & SPAM Protection
  • Security Patch Management
  • Asset Tracking & Reporting
  • Software/Hardware Change Notification

Integrity PRO remote Managed Services platform offers you tremendous advantages over traditional onsite maintenance. They include:

  • If your system is up and stable, you are happy and we are more profitable (compared to the traditional way where the more unstable it is, the worse it was for you, but the better it is for us)
  • You get unlimited support hours until the problem is fixed
  • Your issues are fixed faster because we can connect remotely to your system and address them almost immediately
  • All maintenance issues are electronically documented and stored with each device
  • AND BEST OF ALL - You and your staff will have the ability to remotely access your desktops from anywhere in the world via a browser

 

Contact Integrity Networking Systems about Remote Monthly Maintenance
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